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TigerTMS has been formed by the merger of Tiger Communications plc' Hospitality business with Telephone Management Systems (TMS) which Tiger acquired in 2009. The merger created one of the Worlds largest vendors focused only on Hospitality. Both Tiger and TMS have been at the forefront of telephone call management systems development for over 25 years and it is probably true to say that Tiger was one of the only companies to have retained its position as a leading force in the provision of call management solutions.
1970: Tiger started life in the early 1970's in hardware development, designing and building line scanning equipment for Strowger switchboards and very quickly expanded into software development producing a sophisticated Cobol reporting package for use on mainframe computers.
1980: The Tiger 1000 Line Scanner and Status Cobol Software Package was widely used during the 1970's and early 1980's in major companies such as Beechams, Citibank and Vauxhall Motors, and throughout the public sector in county councils, police forces and universities. A hotel product was developed and used by major hotel chains, including Trusthouse Forte, for guest billing. In addition Tiger operated a very successful bureau operation for customers without the resources or mainframe to run their own call logging systems.
1985: Telephone Management Systems was founded and began developing and supplier call billing for the hospitality industry
1986: With the inception of electronic switches and the introduction of personal computers, Tiger developed the PC-based Tiger Traffic which was launched into the marketplace in 1986. The Tiger Traffic was an extremely successful DOS product for small single site switches through to large multi-site networks and was actively marketed until 1996.
1996: The Tiger 2000 call management product range was initially launched in 1996 and swiftly progressed to a full 32 bit product supporting the latest Windows platforms and including the fully integrated Tiger Hotel 2000, a unique proposition in the marketplace.
2000: Tiger Communications is based in Ringwood, Hampshire. The company has a growing number of staff with it's continuing success, including expansion of Field Service Engineers based strategically throughout the UK.
Tiger has established strategic partnerships with Siemens, being a portfolio product for the Siemens Hicom and Realitis switches, and Forte Granada, winning a sole supply joint contract with BT for hotel systems worldwide. Tiger has worked closely with Avaya Communication (formally known as Lucent Technologies) since 1994 providing call management solutions to their new and existing customer base.
In addition to the formalised partnerships, Tiger has established other routes to market including, within the UK, major dealers and consultants. Outside of the UK Tiger are setting up a Californian based US distribution channel. Tiger still maintains, through advertising and market awareness, a very active direct sales channel.
The current Tiger customer base spans both the private and public market sectors and includes many large multi-site international networks. Our hotel systems are now installed across the globe.
Tiger has an exciting long-term development road map, and as a result the company is well placed to take advantage of technical advances in the areas of Internet, Web-based Corporate Directories, CTI, Web-based Reporting and VoIP to offer customers a fully integrated and flexible billing solution utilising the most appropriate user interfaces.
2002-2003: Another fantastic landmark period for Tiger. The release of a whole new range of products and major upgrades to existing software increases Tiger's dominance in the market place. Tiger has also launched its new modified corporate image, including new website, logos, brochures and has even carried out extensive refurbishment of its head office.
2009: Tiger communications acquired 52% of TMS
2010: Tiger Communications increases it's holding in TMS to 97% and merges it's Hospitality business into TMS.
The merged Tiger and TMS are rebranded TigerTMS and are part of Group Tiger. TigerTMS rebrands it's subsidaries in Dubai and Germany to TigerTMS Dubai and TigerTMS Germany